Sign InCreate ProfileEnglish (US)Instructor, Patient Access SpecialistCleveland, OH, United States|req6414Posted on: 8/13/2025 Back to Search Instructor, Patient Access SpecialistDepartment: Health Industry SolutionsLocation: Manufacturing Technology Center Reports To: Program Manager, Health Industry Solutions Recruitment Type: External/Internal Requisition ID: req6414 Employment Type: Part-Time Faculty Union
Position: Non-Union Work Schedule: hours depend on program needsJob Description: SUMMARYTeaches a full range of skills and knowledge for the certificate program in Comprehensive Patient Access Specialist. Prepares students to pass the Certified Healthcare Access Associate (CHAA) examination.ESSENTIAL FUNCTIONSDeliver a comprehensive range of skills and knowledge required by the Workforce Career and Economic
Development Division for the Health Industry Solutions, particularly within the Patient Access Specialist programProvide effective leadership, supervision, and control of classroom activities, ensuring a conducive learning environmentImplement the approved healthcare training curriculum to enhance the learning experience of program participantsPresent well-prepared, organized, and clear lectures and classroom
activities that align with the course syllabus (including medical terminology, Electronic Health Records, Ucertify, Fundamentals of Billing/Reimbursement, Introduction of Patient Access and CHAA study guide) and school policiesMonitor attendance, maintain accurate, up-to-date records, and evaluate the educational performance of participants in accordance with college and department requirementsIdentify and refer
participants to supportive services when necessary to enhance student successMaintain up-to-date knowledge of current changes and trends in the healthcare industryPromote students' development and effective use of skills in areas such as critical and analytical thinking, evaluation, communication, professionalism, customer service, computation, problem solving, and decision-makingProvide students with timely
information and feedback on their academic progress regarding quizzes, tests, homework, and projectsFollow all College retention policies to ensure student attendance.Perform other duties as assigned.REQUIRED QUALIFICATIONSEDUCATION AND EXPERIENCE/TRAININGAssociate degreeMinimum of 5 years’ experience as a Patient Access Specialist or Patient Service Representative in a hospital settingMust possess CHAA or CHAM
Summary from the source posting. Always confirm details on the institution's official career page.